Terms and Conditions
Last updated: October 27, 2026
These Terms govern your use of globalcapsupply.com and services supplied by Global Cap Supply, operated by Global Cap By using the services, you agree to these Terms. If acting for a company, you confirm that you are authorised to represent it.
1. Overview and service scope
This is a wholesale headwear website. An enquiry or request for quotation does not by itself create a paid order. Product specifications, availability, prices, shipping, taxes, payment and custom-production requirements must be confirmed in the written quotation or applicable checkout. No payment service is promised unless offered for the actual order.
Our published policies apply to their respective subjects. Mandatory statutory rights remain unaffected. Material changes to these Terms will be published here with any notice or acceptance required by applicable law.
2. User Requirements and Registration
2.1 To use the Services, you represent that you are at least eighteen (18) years old and of legal age to form a binding contract. Products for children's use may be sold on Global Cap Supply. However, these products are intended for sale to adults. Certain products may be intended for individuals of certain ages or "mature audiences" only. By ordering such products, you certify that you are old enough to view, use, own, or receive them. We are not responsible for third-party content that you may find offensive, indecent, or objectionable.
2.2 You may not use the Services if: (a) you cannot enter into a binding contract with us; or (b) you are banned from using the Services by us for violating these Terms or based on other reasonable grounds.
2.3 You may be required to create an account, and select a password and user name. When creating your account on Global Cap Supply (“Account”), you agree to provide true, accurate, complete, and updated information about yourself, including contact details. You are responsible for keeping your registration information with us up to date. You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Services by minors. You may not select as your user name a name that you don't have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your Account to anyone else without our prior written permission. You agree not to create an Account or use the Services if you have been permanently banned from any of the Services. You may not share your Account or password with anyone, and you agree to notify us immediately of any unauthorized use of your password or any other breach of security and to exit from your Account at the end of each session. When you create an account, the details regarding the contract for the Account are displayed for confirmation prior to sending the registration request and you can correct registration information up until sending the request. We reserve the right to accept or reject all registration requests and there shall be no claims to registration. The contract relating to your registration on Global Cap Supply becomes valid when we confirm your registration via email or otherwise.
2.5 The applicable language of these Terms is the language version that corresponds to your chosen country/region on Global Cap Supply.
2.6 The current version of these Terms shall always be displayed, and you are authorized to print or save electronic copies.
3. Rules and Restrictions
3.1 You agree to use the Services for your own use or on behalf of a business you are authorised to represent, and only in a manner that complies with these Terms, the Policies, and all laws and regulations applicable to you. If your use of the Services is prohibited by any applicable laws, then you are not authorized to use the Services. We are not responsible if you use the Services in a way that breaks the law.
3.2 You are liable for all damages caused by third-party use of your account unless you are not at fault for such third-party use. Therefore, you must protect the security of your account and password and not share them with any third party. You must notify us immediately of any unauthorized use or security breach of your account.
3.3 You must not create multiple accounts.
3.4 Any sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, "Promotions") made available through the Services may be governed by separate rules. If the rules for a Promotion conflict with these Terms, the Promotion rules will govern.
3.5 When using the Services, you agree and undertake not to take any action or make available any User Submissions through the Services that may:
(1) infringe or violate another person’s rights, including intellectual property rights;
(2) violate any of these Terms, the Policies, or applicable laws and regulations;
(3) engage in any unlawful, harmful, abusive, misleading, false, fraudulent, deceptive, threatening, harassing, defamatory, libelous, pornographic, obscene, profane or otherwise objectionable or discriminatory conduct;
(4) circumvent or attempt to circumvent any of these Terms, the Policies or other rules relating to the Services including the Promotions;
(5) constitute unauthorized or unsolicited advertising, or junk or bulk e-mail;
(6) collect personal data from other users or use any such information collected from the Services;
(7) engage in any conduct that is likely to cause a security breach of your account;
(8) obtain another user’s password, account, or other security information;
(9) use a third party's credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity or your affiliation with any person or entity;
(10) violate or interfere with the proper functioning or security of any computer network;
(11) run any form of auto-responder or "spam" on the Services, any process that runs or is activated while you are not logged into the Services, or any process that otherwise interferes with the proper functioning of the Services (including by placing an unreasonable load on the Services' infrastructure through overloading, “flooding,” “mail bombing” or crashing the Services);
(12) potentially harm the Services, including but not limited to the violation of any security features of the Services, use of manual or automated software or other means to access, "crawl," "scrape," or "spider" any page, data, or portion of or relating to the Services or the introduction of viruses, worms or similar harmful code into the Services;
(13) copy or store any significant portion of the content on the Services without written consent from us;
(14) decompile, reverse engineer, or otherwise obtain the source code or underlying ideas or information of or relating to the Services;
(15) buy any products which you are not legally allowed to purchase or use;
(16) abuse any promotions, discounts, or other benefits offered by us, or manipulate the price of any listed products or interfere with listings; or
(17) attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list.
In addition to any other remedies available to us, a violation of any of the foregoing is grounds for:
(1) removal or refusal to post any User Submission;
(2) cancellation of your purchases of products;
(3) cancellation of Rewards or payments due from us; and/or
(4) suspension or termination of your access or use the Services.
If we become aware of any possible violations by you of the Terms, we reserve the right to investigate such violations. If, as a result of the investigation, we believe that criminal activity has occurred, we reserve the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. We are entitled to disclose any information or materials on or in the Services, including User Submissions, in our possession in connection with your use of the Services to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Terms and Policies, (iii) respond to any claims that a User Submission violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of us, our users or the public, and all enforcement or other government officials, as we reasonably believe to be necessary or appropriate.
6. User Submissions
6.1 “User Submission” means anything posted, uploaded, shared, submitted, stored, or otherwise provided by you through the Services, including suggestions, comments, reviews, ratings, photos, videos, or other feedback or materials, and may be viewable by other users. Any User Submission posted by you in your Account may not contain nudity, violence, sexually explicit, or offensive subject matter as determined by us in our sole discretion.
For all User Submissions, you grant us a fully paid, royalty-free non-exclusive, transferable, sublicensable, worldwide right (including any moral rights) and license to use, license, store, display, reproduce, save, modify (e.g. to make sure the User Submission is viewable on different systems and devices), create derivative works, publicly perform, publicly display, distribute, translate, or otherwise act with respect to such User Submissions as we determine is necessary to operate, market, and advertise the Services, including to present, display, or perform such User Submissions in accordance with your preferences, always in accordance with applicable data protection law.
6.2 You acknowledge and agree that all User Submissions (including the user name under which you made them) are non-confidential and non-proprietary. We may freely display, disclose, reproduce, modify, license, transfer, distribute and otherwise use the User Submissions to operate Global Cap Supply or provide the Services, without compensation to you.
6.3 You warrant that you own or otherwise control all rights to the User Submissions and that our use of any User Submission will not infringe upon or violate the rights of any third party or violate any of the rules and restrictions contained in these Terms (including those included in Section 3 herein).
6.4 We do not endorse User Submissions and they do not represent our views. We expressly disclaim any liability for User Submissions or damages resulting from them. We expect users to maintain a high level of integrity when submitting User Submissions that are viewable by other users, especially with respect to ratings and reviews of products. You undertake that the User Submissions that are viewable by other users are made truthfully in good faith and based only on your first-hand experience. You further undertake that you will prominently indicate if a User Submission was sponsored or paid for in any way. You acknowledge that we have no obligation to pre-screen User Submissions, although we reserve the right to pre-screen, refuse, exclude or remove any User Submission. By entering into these Terms, you hereby provide your irrevocable consent to such monitoring. In the event that we pre-screen, refuse, exclude or remove any User Submissions, you acknowledge that we will do so for our benefit, not yours. Without limiting the foregoing, we shall have the right to remove any User Submissions that violate the Terms or are otherwise objectionable.
7. Ownership
7.1 You acknowledge and agree that all materials displayed, performed, or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations and User Submissions (collectively, "Content") are protected by copyright and/or other intellectual property laws throughout the world. You undertake to comply with all copyright notices, trademark rules, information, and restrictions contained in the Content, and not to copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, or otherwise use for any purpose any Content not owned by you without the prior consent of the owner of that Content.
7.2
We respect others' intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing upon another person’s intellectual property rights and to terminate the accounts of the alleged infringers. See our Intellectual Property Policy to learn how to report potentially infringing content.
7.3 You acknowledge and agree that we own or license the Services. You undertake not to modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, or otherwise exploit any of the Services, except as expressly provided in this Section 7.
7.4 Subject to your compliance with these Terms and all applicable policies, rules, and guidelines, and your payment of any applicable fees, we or our content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and business purchasing use of the Services for the sole purpose of using Global Cap Supply. All rights not expressly granted to you in these Terms or any policies or guidelines are reserved and retained by us or our licensors, suppliers, publishers, rightsholders, or other content providers. The licenses granted by us terminate if you do not comply with these Terms or any applicable policies, rules, or guidelines.
7.5 You may use product information for legitimate wholesale purchasing enquiries. Other commercial reproduction or reuse requires our permission. You may not solicit, advertise for, or contact in any form users for employment, contracting or any other purpose not related to the Services facilitated through Global Cap Supply. If you violate this provision, we reserve the right to refuse service, terminate accounts, and/or cancel purchase transactions in our discretion.
10. Purchases
10.1 You are responsible for reading the full product listing before purchasing a product. By confirming your purchase, you agree to pay all applicable fees, taxes, shipping costs and other amounts associated with your purchase. Further, to the extent applicable, you acknowledge your responsibility for sales tax, VAT and customs duties. Shipping terms, import responsibilities and any included duties are confirmed in the written quotation. Mandatory rights under applicable law are unaffected.
10.2 While we strive to provide accurate information on Global Cap Supply, typographical errors, inaccuracies, or omissions that relate to pricing, product descriptions, availability, and offers may occur. Subject to applicable law, we reserve the right to correct any errors, inaccuracies, or omissions and to change or modify information or cancel orders or parts of orders if any information on Global Cap Supply is inaccurate at any time without prior notice, including after your order has been submitted or your receipt of an order confirmation or shipping notice. You should not rely on the strike-through price in your purchase decision. If comparing prices is important to your purchase decision, you should do your own comparison before making a purchase.
10.3 Please check all descriptions and restrictions regarding the product you are interested in thoroughly before you place your order. If you have any special circumstance (e.g., a medical or health condition and/or special need) that may affect or be affected by the product you wish to purchase, it is solely your responsibility to inform us before you place your order.
10.4 We make reasonable efforts to ensure the color display of the products on Global Cap Supply is as accurate as possible. However, we cannot guarantee that your monitor’s display of any color will be an accurate depiction of the color of the product you selected to purchase.
10.5 You acknowledge that the products are in conformity with the transaction or intended purchase if they: (i) comply with the description provided on Global Cap Supply and possess the qualities presented on Global Cap Supply; (ii) are fit for the purposes for which goods of such kind are normally used; and (iii) are of the quality and performance which are normal in goods of the same type and which can reasonably be expected.
10.6 Payment methods and charges are confirmed in your order quotation or displayed at checkout when available. Do not send payment credentials by email.
10.8 Your payment obligations are fully fulfilled once your payment of the agreed price is received.
11. Refunds, Exchanges and Related
11.1 We assist you with customer services support involving payment, return, refund and other areas in connection with your purchase of products.
11.2
We want you to be satisfied with your purchases through the Services. For all the products purchased on Global Cap Supply, you may be entitled to a return and refund. For details of return and refund, please visit our Return and Refund Policy. Please follow the instructions in the policy if you want to request a refund. You acknowledge and agree that we may issue a refund to you in accordance with the Return and Refund Policy.
Unless otherwise described in the Return and Refund Policy, the refund will not cover customs, taxes, or any return shipping costs you may incur in the refund process.
13. Ending Our Relationship
13.1 You are free to stop using the Services at any time. We are also free to terminate or suspend your use of the Services or your account, for any reason in our discretion, including your breach of these Terms. Even after your use of the Services is terminated or suspended, these Terms will remain enforceable against you and any unpaid amount you owe to us will remain due.
13.2 If your account is terminated, all Content and Rewards associated with your account will be forfeited and cancelled. You should try to use any remaining Rewards before the date on which such termination becomes effective.
13.3 All provisions of the Terms which by their nature should survive, shall survive termination of these Terms, including without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
14. LIMITATION OF LIABILITY
14.1 We shall only be liable towards you with respect to our contractual obligation to provide the Services. In no event shall we be liable for any actions or omissions of any third parties.
14.2 Our liability towards you is governed by the following rules:
(1) We assume unlimited liability for damages caused wilfully or as a result of gross negligence by us, by our employees, and by our vicarious agents, as well as in the event of fraudulent non-disclosure of defaults, explicit guarantees, and damages arising from personal injuries (life, body and health).
(2) We shall only be liable for other damages if they result from a violation of an obligation that must be observed to make the due performance of the agreement possible and the observation of which the other party to the agreement can usually rely. At the same time, the liability for such other damages is limited to those damages that are deemed typical for this type of contract and foreseeable. Possible liabilities according to product liability law remain unaffected. Any further liability is excluded.
(3) We do not warrant or assume liability for obligations according to facilitated contracts with any third parties.
(4) Furthermore, we shall not be liable for the accuracy, reliability, or completeness of the Content provided by us on Global Cap Supply free of charge or any damages that may arise from such Content.
15. Indemnity
15.1 You agree to indemnify us against any and all claims asserted by other users or other third parties against us based on the infringement of their rights by your use of the Services or your violation of these Terms. In indemnifying us under this Section, you shall bear our costs of necessary legal defense. This does not apply if you are not responsible for such claim. In the event of an indemnified claim under this Section 15, you must provide us immediately and accurately all information necessary for the examination of the claims and a defense.
17. General
17.1 Assignment. You may not assign, delegate, or transfer these Terms, or your rights and obligations hereunder, to any other person in any way (by operation of law or otherwise) without our prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. We may transfer, assign, or delegate these Terms and its rights and obligations hereunder to any other person without your consent.
17.2 Unforeseen Events. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
17.3 Choice of Law. If you are a resident of a country in the European Union, then these Terms and any dispute of any sort that might arise between you and us hereunder will be governed by the laws of such country. If you are a resident of a country outside of the European Union, then these Terms and any dispute of any sort that might arise between you and us hereunder will be governed by the laws of china. The United Nations Convention on Contracts for the International Sale of Goods does not apply to the agreement between you and us or these Terms.
17.4 Contact us at info@globalcapsupply.com or at No. 66 Baozhang Road, Xianhua Street, Pujiang County, Jinhua City, Zhejiang Province, China, for notices or dispute enquiries.
17.6 Waiver. Our failure to respond to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
17.7 Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.
17.8 Third-Party Beneficiaries. There are no third-party beneficiaries intended under these Terms.
17.9 Entire Agreement. These Terms are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersede and merge all prior discussions between the parties with respect to such subject matter.
17.10 Translation. The translated versions of these Terms of Use, Privacy & Cookie Policy, Intellectual Property Policy or any other terms or policies, are provided for your reference only. If there are any discrepancies between the English version and versions in other languages, the English version shall always prevail.
Discounts and coupons
Only published Global Cap Supply offers apply. Coupons have eligibility, minimum-spend and expiry conditions; they cannot be exchanged for cash except where law requires it. See Discounts & coupons. Membership, large-order and SKU-tier discounts do not stack, and do not combine with coupons.
Privacy and communications
Our Privacy Policy explains information handling. We may contact you using the details you provide to answer enquiries and service your account or orders. Marketing communications require any consent mandated by applicable law.
Returns and refunds
The Return & refund policy governs requests, deadlines and responsibility for costs. Its responsibility exceptions apply to damaged or incorrect goods caused by us.